Terms & Conditions
A Legal Disclaimer
1. About Us
Gaia Grove is based in Spain. We provide ecological olive oil and kitchen accessories through our website.
2. Products
We strive to describe and display our products as accurately as possible. However, colors, textures, and packaging may vary slightly due to natural variations and differences in screen displays.
3. Orders
By placing an order, you confirm that:
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You are legally capable of entering into a binding contract.
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All information provided during checkout is accurate and complete.
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We reserve the right to refuse or cancel any order in the event of pricing errors, stock availability issues, or suspected fraudulent activity.
Terms & Conditions - The Basics
4. Pricing and Payment
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All prices are listed in Euros (€) and include applicable taxes unless stated otherwise.
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Payments are securely processed via Stripe through our Wix platform.
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We are not responsible for any additional fees that may be charged by your bank or payment provider.
5. Shipping and Delivery
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Orders are processed and shipped as quickly as possible. Delivery times may vary depending on your location and other external factors.
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Once dispatched, we are not responsible for delays caused by shipping providers or customs processes.
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Shipping fees, if applicable, will be calculated and displayed at checkout.
6. Returns and Refunds
Due to the nature of our products (food items), we do not accept returns or exchanges for health and safety reasons.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at with details and photos of the issue, and we will work with you to resolve the problem.
What to Include in the T&C Document
7. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Gaia Grove or our content suppliers.
Any reproduction, distribution, or unauthorized use of our content is prohibited without prior written consent.
8. Liability
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Gaia Grove is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
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Our total liability is limited to the amount paid for the product(s) purchased.
9. Privacy
We respect your privacy. For details on how we collect, use, and protect your personal data, please review our Privacy Policy.
10. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date.
By continuing to use our website after changes are posted, you agree to the revised Terms.
11. Governing Law
These Terms and Conditions are governed by the laws of Spain. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the Spanish courts.
Contact Us
If you have any questions or concerns, please contact us.
